Make sure you have selected this exact key name. Readable Format s see all. If you need to change the operating system, click Change , select your version, and then click Change. This thread is locked. Skip to main content. We believe in giving computers parts a second chance in life.

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If drive name is shown with a disabled icon the drive icon is marked with an arrow pointing downthe drive has been disabled. See your browser’s documentation for specific instructions. You should check to see if there have been one or sometimes more BIOS updates for the motherboard. See pictures for details. Removed from working machine like new condition.

Use the following steps:. If the troubleshooter detects problems, follow the instructions to fix the problem. Javascript is disabled in this browser. Modified Item see all.

If error code 1019313239 or 41 displays in Device Status, a problem exists with the integration of previous Bh60l burning software. After CyberLink Power2Go has been uninstalled, restart the computer.


HP DVD Writer – Finding and Upgrading the DVD Writer Firmware Version

If drive name is shown with an alert icon displays the drive icon is marked with an alert symboldouble-click the drive name to find more information. Did this solve your problem? Update a driver for hardware that isn’t working properly http: For any other error, refer to the information that is provided with the dvd-ra, code.

Drivers Update Tool Information. I have the same question The drive should work correctly once it is enabled.

Pulled from an HP Pavilion Gdx series laptop. Go to HP’s support web site and check for Windows 7 drivers for your specific model number. Readable Format s see all. Unplug all non-essential external plug and play devices, especially cameras.

HP Dvd ram GH60L SATA CdRom Device is not working properly – Microsoft Community

You might need select a model number from a list before you can access your product support page. Europe, Middle East, Africa. For more information and support, go to Issues with Apps in Windows How satisfied are you with this response?

How does HP install software and gather data?

hp DVD-RAM GH60L SATA CdRom Device Drivers

How does HP install software and gather data? If the drive name still does not displayreplace the cable, the drive, or have the computer serviced. T his dvd drive asta fully functional, includes front bezel. Refurbished in good working condition. If Windows does not recognize the drive, repeat the steps to check the drive name in Device Manager to see if the drive name appears in Device Manager and troubleshoot disc burning software if needed. This is a used working pull that has cdtom tested by our in house technicians.


If you find an update, select the ones that apply. Reset the computer power Under certain conditions the drive might lose communication with Windows even after restarting Windows, which can cause problems with CD or DVD detection. After the computer restarts, select your operating system for more information about reinstalling Cyberlink Power2Go:.